AI customer support & marketing
Summarize customer interactions (interests, sentiment)
Automated escalation to human agents
Historical responses as learning data
Access Company’s knowledge for cheap
One easy interface across all systems and languages
Decrease training efforts, enable new employees much faster
Decreased human agent needs by increasing efficiency
Omnichannel sales acceleration
One-stop shop, online customer journey
Technical support for Sales
Analyse Sales interactions
Product & service recommendation
Adaptive pre-interview (needs, habits, lifestyle, etc)
Contextual product & service recommendation
Multilanguage support & store locator
Social media generative input
Content generator (Facebook, LinkedIn, Twitter)
Factor-driven facilitating (time of the year, location, target audience)
Scheduling, reminders